Privacy Policy

At Big Bear Academy, we are committed to protecting the privacy and confidentiality of personal information entrusted to us. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our facility or use our services.

Information We Collect

  • Personal Information: Including but not limited to names, addresses, dates of birth, medical history, and contact details provided by you or your legal guardian.
  • Health Information: Medical records, diagnoses, treatment plans, medication details, and other health-related information necessary for providing care.
  • Financial Information: Payment details and insurance information required for billing purposes.

How We Use Your Information

  • To provide healthcare services and support.
  • To communicate with you and your authorized representatives.
  • To process payments and insurance claims.
  • To comply with legal and regulatory requirements.

Disclosure of Your Information

  • We may disclose your information to healthcare professionals involved in your care.
  • To third-party service providers who assist us in delivering services, such as billing or IT support.
  • As required by law or regulatory authorities.

Security Measures

  • We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
  • Access to personal information is restricted to authorized personnel only.

Your Rights

  • You have the right to access, correct, or request deletion of your personal information, subject to legal and ethical obligations.
  • You may request restrictions on how your information is used or disclosed.
  • You can withdraw consent for the use or disclosure of your information, except where necessary for legal reasons.

Changes to This Policy

  • We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

Contact Us

  • If you have questions or concerns about our privacy practices or wish to exercise your rights, please contact us at Phone: (786) 641-6858 | Fax: (786) 523-7567.